At Dubai Desert Deals, we strive to provide the best tourism experience in the UAE. We understand that sometimes plans change, so here is our refund policy:
24 Hours Notice: Full refund available if canceled at least 24 hours before the tour/activity.
Less than 24 Hours: No refund will be provided.
If a customer fails to show up at the agreed location or time without prior notice, no refund will be issued.
In the rare case we cancel your booking due to weather or operational issues, a full refund or rescheduling option will be offered.
If the tour is started but not completed due to customer reasons, a partial refund will not be provided.
Approved refunds will be processed within 7 working days using the original method of payment.
To request a refund, please contact us with your booking details:
📧 Email: dubaidesertdealsinfo@gmail.com
📞 Phone: +971 56 490 4964